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Terms & Conditions

Terms and Conditions

2020-03-16


1. General provisions.

1.1. These Terms and Conditions (Purchase and Sale Rules) (hereinafter referred to as the Rules) are a legal document binding on the Parties, which establishes the rights, obligations and responsibilities of the Buyer and the Seller when purchasing the goods by e-mail. in the store.

1.2. The seller reserves the right to change, amend or supplement the rules at any time, taking into account the requirements established by law. The buyer is informed by e-mail. store website. When the buyer purchases e-mail. the Store is subject to the Rules in force at the time of placing the order.

1.3. Buy email in the store has the right to:

1.3.1. able-bodied natural persons, i.e. persons who have reached the age of majority and whose capacity is not restricted by court order;

1.3.2. minors between the ages of 14 and 18, only with the consent of their parents or guardians, unless they are self-employed;

1.3.3. legal entities;

1.3.4. authorized representatives of all the above persons.

1.4. When approving the rules, the seller also guarantees that in accordance with 1.3. the Buyer has the right to purchase the goods by e-mail. in the store.

1.5. The Agreement between the Buyer and the Seller shall be deemed concluded from the moment when the Buyer e. After creating a shopping cart in the store, indicating the delivery address, choosing the payment method and getting acquainted with the Seller's rules, click the "Confirm order" button.

1.6. Each contract concluded between the Buyer and the Seller is stored by e-mail. in the store

 

2. Protection of personal data.

2.1. Order goods by e-mail In the store the buyer can:

2.1.1. by signing up for this email. in the store - by entering the data requested in the registration;

2.2. Buyer when ordering goods 2.1. In the ways provided for in the Rules, the relevant information fields provided by the Seller must indicate the Buyer's personal data necessary for the proper execution of the order: name, surname, delivery address, telephone number and e-mail. postal address and, if necessary, company details.

2.3. By approving these rules, the Buyer agrees that 2.2. The personal data of the Buyer provided in point 1 would be processed by the e-mail of the sale of goods and services. in-store, for Seller Performance Analysis and Direct Marketing purposes.

2.4. By agreeing that the Buyer's personal data be processed in the Seller's e-mail for the sale of goods and services. for the purpose of the store, the Buyer also agrees that the e-mail specified by the Buyer information messages necessary for ordering the goods would be sent to the e-mail address and telephone number.

2.5. The buyer, when registering by e-mail in the store and when ordering goods, undertakes to store and not disclose login details to anyone.

2.6 For more information on data protection and privacy policy, see the "Privacy Policy".

 

3. Buyer's rights and obligations.

3.1. The buyer has the right to purchase goods by e-mail. in the store in accordance with these Rules and other e-mails. in the order specified in the information sections of the store.

3.2. The buyer has the right to withdraw from the purchase and sale agreement with the e-mail. in the store, notifying the Seller in writing (by e-mail, indicating the product to be returned and its order number) not later than within 14 (fourteen) working days from the date of delivery of the item, except in cases when the contract cannot be canceled according to the laws of the Republic of Lithuania.

3.3. Rules 3.2. The Buyer may exercise the right provided for in paragraph 1 only if the product has not been damaged or its appearance has not substantially changed, nor has it been used, as well as if the product has not been delivered according to a special order (modified / supplemented according to the Buyer's needs).

3.4. The buyer undertakes to accept the ordered goods and pay the agreed price for them.

3.5. If the data provided in the Buyer's registration form changes, the Buyer must update them immediately.

3.6. The buyer undertakes not to pass on his login details to third parties. If the Buyer loses the login data, he must immediately inform the Seller about it by the means of communication specified in the "Contacts" section.

3.7. Buyer using email agrees to be bound by these Terms and Conditions, the Privacy Policy and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.

 

4. Seller's rights and obligations.

4.1. The Seller undertakes to create all conditions for the Buyer to use the e-mail properly. store services.

4.2. If the Buyer tries to damage the Seller's e-mail. the stability and security of the operation of the store or violates its obligations, the Seller has the right to immediately and without notice restrict or suspend the Buyer's access to e-mail. in the store or in exceptional cases to cancel the registration of the Buyer.

4.3. The Seller undertakes to respect the Buyer's right to privacy of the Buyer's personal information specified in the e-mail. store registration form.

4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.

5. Ordering goods, prices, payment procedure, terms.

5.1. El. in the store Buyer can buy around the clock, 7 days a week.

5.2. The Agreement takes effect from the moment when the Buyer clicks the "Confirm Order" button, and upon receipt of the order, the Seller confirms it - sends a confirmation letter by e-mail specified by the Buyer.

5.3. Product prices e-mail in the store and in the completed order are indicated in euros, including VAT.

 

6. Delivery of goods.

DUE TO QUARANTINE (and longer if necessary), GOODS WILL BE DELIVERED ONLY WITHOUT CONTACT VIA OMNIVA POST TERMINALS . WE KINDLY ASK YOU, BEFORE ORDERING THE GOODS, PLEASE WRITE THE MOST COMFORTABLE OMNIVA POST TERMINAL INTO WHICH YOU WANT TO RECEIVE THE GOODS.

THANK YOU FOR YOUR UNDERSTANDING!

6.1. The buyer, having chosen the delivery service at the time of ordering, undertakes to indicate the exact place of delivery of the goods.

6.2. The buyer undertakes to accept the goods himself. In the event that the Buyer is unable to accept the goods himself and the goods are delivered to the specified address, the Buyer shall not be entitled to make claims to the Seller regarding the delivery of the goods to the wrong entity.

6.3. The goods are delivered by the Seller or the Seller's authorized representative (courier).

6.4. The ordered goods are delivered within 2-20 working days after payment of the order.

6.4.1. If the order is shipped on a business day before 2 p.m. and if the goods are in stock, the goods may be delivered the next working day.

6.4.2. If the goods are not in stock, delivery may take 2-20 working days.

6.4.3. In individual cases, the delivery of goods may take longer by informing the Buyer within 2 days. from order.

6.5.1. Delivery of goods throughout Lithuania (except Neringa municipality) is free of charge if ordered for at least 200 € without VAT.

6.5.2. If the amount of the ordered goods is less than 100 € without VAT, an additional delivery fee of 5 € with VAT applies (contact the manager (s) serving you for the delivery fee of Neringa municipality). Terms of delivery and price are subject to change without notice.

6.6. In all cases, the Seller is released from liability for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to circumstances beyond the control of the Seller.

6.7. The Buyer must in all cases immediately inform the Seller if the consignment is presented in crushed or otherwise damaged packaging, if the consignment contains unsolicited goods or their incorrect quantity, incomplete goods.

6.8. In all cases, if the buyer notices any violations of the packaging during delivery, he must indicate his remarks in the delivery document submitted by the courier or draw up a separate report on these violations. The Buyer must do this in the presence of a courier. Failure to do so shall release the Seller from liability against the Buyer for damage to the goods related to packaging damage, which the Buyer did not indicate in the courier's delivery document.

 

7. Product quality, guarantees.

7.1. Each email the details of the goods sold in the store are indicated in general in the description of the goods accompanying each goods.

7.2. The seller is not responsible for the fact that the e-mail. the goods in the store may not correspond in their color, shape or other parameters to the actual size, shape and color of the goods due to the characteristics of the monitor used by the Buyer.

7.3. The seller provides a quality guarantee for a certain period of time for certain types of goods, the specific term and other conditions of which are specified in the descriptions of such goods.

7.4. If the seller does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legislation is valid.


8. Return and exchange of goods.

8.1. In order to return the product (s), the Buyer may do so within 14 (fourteen) working days from the date of delivery of the goods to the Buyer, informing the Seller by the means of communication specified in the contact section, indicating the name, order number and return reasons.

8.2. The following conditions must be met when the buyer returns the goods:

8.2.1. the returned goods must be in the original neat packaging;

8.2.2. the goods must be undamaged by the Buyer;

8.2.3. the product must be unused, without losing its commercial appearance (undamaged labels, peeled off protective film, etc.) (this item does not apply in case of return of defective product);

8.2.4. the returned product must be in the same configuration as the Buyer received it;

8.2.5. when returning the goods, it is necessary to present the document of its purchase.

8.3. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with 8.2. the return procedures laid down in Article Also, the product is not accepted if it has been specially modified / supplemented according to the special request of the Buyer.

8.4. When returning the received wrong product and / or poor quality product, the Seller undertakes to take back such product and replace it with an analogous suitable product.

8.5. In the event that the Seller does not have goods suitable for replacement, the amount paid shall be refunded to the Buyer, excluding the price for delivery.

 

9. Buyer and seller liability.

9.1. The Buyer is fully responsible for the accuracy of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the consequences and acquires the right to claim compensation for direct losses incurred by the Buyer.

9.2. The buyer is responsible for the actions taken using this email. in the store.

9.3. The registered Buyer is responsible for the transfer of his login data to third parties. If the e. the services provided by the store are used by a third party connected to the e-mail. stores using the Buyer's login details, the Seller considers this person to be the Buyer.

9.4. The Seller is released from any liability in cases where the loss arises due to the fact that the Buyer, notwithstanding the Seller's recommendations and the Buyer's obligations, did not read these Terms and Conditions, even though he was given such an opportunity.

9.5. If the Seller's e-mail The store contains links to emails from other companies, institutions, organizations or individuals. websites, the Seller is not responsible for the information or activities performed there, does not maintain, control and does not represent those companies and persons.

9.6. In the event of damage, the guilty Party shall compensate the other Party for the direct damage.

 

10. Marketing and information.

10.1. The seller may initiate the email at its discretion. store various promotions.

10.2. The seller has the right to unilaterally, without separate notice, change the terms of the shares, as well as cancel them. Any change or cancellation of the terms and conditions of the shares is only valid in advance, i.e. from the moment of their performance.

10.3. The Seller shall send all notices by the means of communication specified in the Buyer's registration form.

10.4. The Buyer sends all notifications and questions to the Seller's e-mail. the phone numbers and e-mail addresses listed in the "Contacts" section of the store.

10.5. The Seller shall not be liable if the Buyer does not receive the sent information or confirmation messages due to the disruption of the Internet connection, e-mail service providers' networks.



11. Effective Date, Amendments to the Terms and Conditions

 Each time you use the Services, the current (current) version of the Terms and Conditions applies. Therefore, when you use the Services, you should review the expiration date of these Terms and Conditions (as set forth at the beginning of these Terms and Conditions, at the top of this document) and review any changes since the latest version. We reserve the right to change these Terms and Conditions at any time and without notice by simply posting the necessary changes. Such amendments shall take effect immediately upon publication in the Terms and Conditions.


Contact us

If you have any questions or comments about these Terms and Conditions, please contact us.

UAB “SWE Baltic”

Email: info@swebaltic.com